Last updated: April 10, 2025

IPRPShield Co., Ltd (“IPRPShield”, “we”, “us”, or “our”) provides products and services related to online brand protection and anti-counterfeiting enforcement, as well as domain name portfolio support via trusted third-party registrars. As a provider of brand protection services, IPRPShield detects and helps remove fraudulent and infringing uses of our customers’ brands across online channels.

We value privacy rights. This Privacy Policy explains what personal information we collect via our website and service platform (collectively, the “Platform”), how we use and share it, and the choices you have. We process personal information only for legitimate interests related to our business and in accordance with applicable laws (including, where applicable, the EU/UK GDPR and Vietnam’s Personal Data Protection Decree No. 13/2023/NĐ-CP (“PDPL”)).

This Privacy Policy applies only to information collected through the Platform; it does not apply to information collected by IPRPShield in other ways. Our Platform is not directed to children under 13.

We may update this Privacy Policy from time to time. Revisions will be posted on this website and are effective immediately upon posting. Your continued use of the Platform following any update constitutes your acceptance of the amended Privacy Policy. If you have questions, please contact privacy@iprpshield.com

Personal Information We Collect and How We Use It

The personal information we collect depends on the services you use and how you interact with us. We generally do not process sensitive identifiers such as national ID or full payment card numbers on our own systems; when needed, such data is processed by vetted payment providers. We may collect:

  • Login Credentials: To facilitate secure access to our Platform (account, password, multi-factor data).
  • Contact Details: Names, emails, phone numbers, company/role, and related information to (i) provide or discuss our services, (ii) send service notices or legal updates you request, and (iii) fulfill contractual obligations.
  • Suspected Infringer Information: Names, usernames/handles, emails, IP addresses, domain names, marketplace storefront info, and other identifiers collected from public online sources to detect and prevent infringement, fraud, phishing, sale of counterfeit goods, and other illegal activities affecting our customers’ brands.
  • Customer Billing Information: Company billing contacts and limited payment-related details (processed via secure third-party payment providers when applicable).
  • Website Usage Data: Device/technical data (e.g., IP address, user agent), pages viewed, session duration, and referral sources to maintain security, improve the Platform, and understand content effectiveness.
  • Computer/Device Info: Log and telemetry data necessary for security, auditing, troubleshooting, and fraud prevention.
  • Domain Portfolio Support: For customers who ask us to assist with domain registrations/renewals via third-party registrars, we collect contact data needed to process those requests with such registrars and registries.
  • WHOIS / Public Sources: We query and process publicly available WHOIS and other registry/registrar data, and other open online sources, in connection with brand-enforcement matters to identify domain owners and service providers used in alleged infringements.
  • Employees / Contractors / Candidates: Information necessary to hire, onboard, engage, or evaluate personnel.

Brand-Enforcement Use Case. We collect and use publicly available personal information about suspected infringers from marketplaces, social networks, app stores, and websites to take enforcement actions requested by our customers (e.g., sending notices/takedown requests to platforms, ISPs, registrars, or hosting providers) to stop ongoing illegal or infringing activities.

When you contact us through our website, we may ask for additional information to respond to your request. If you do not provide it, certain features may not be available. We do not send marketing communications without consent where required by law. You can opt out by emailing info@iprpshield.com
or using unsubscribe links where available.

Domain Name Data (When We Assist You)

If you ask us to register/manage domain names through third-party registrars, we will collect registrant/admin/tech/billing contact information required by the registrar/registry to process registrations, renewals, or updates. Those data are provided to the relevant registrar/registry and processed under their terms and applicable ICANN/registry policies. We do not operate our own registrar/WHOIS service; we rely on third parties and publicly available sources. We may retain related records (orders, approvals, support tickets, logs) to confirm authorization and provide support.

Where you provide employee personal data as domain contacts, you represent that you have informed those individuals about (i) providing their data to IPRPShield and relevant registrars/registries, (ii) the purposes of use, and (iii) how they can exercise rights as described below.

Do We Share Personal Information?

We do not sell personal information. We share personal information only:

  • With service providers (e.g., hosting, security, analytics, payments, customer support) under contracts requiring appropriate safeguards and use only for our instructions;
  • With platforms/hosts/registrars/registries/ISPs and similar recipients as necessary to pursue brand enforcement actions or to fulfill domain support requests that you authorize;
  • For legal reasons, including responding to lawful requests, enforcing our agreements, or protecting rights, safety, and security;
  • In connection with a corporate transaction (e.g., merger, acquisition, asset sale), subject to appropriate protections and any required notices.

Security
We employ reasonable and appropriate technical and organizational measures to protect personal information, including access controls, encryption in transit, hardened infrastructure, monitoring, and staff confidentiality obligations. However, no method of transmission or storage is 100% secure. You are responsible for safeguarding your account credentials and logging out after use.

Data Retention
We retain personal information only as long as needed for the purposes described, including: providing services, complying with legal/contractual obligations, resolving disputes, enforcing agreements, and meeting regulatory or industry guidance. Retention periods vary by data category, legal requirements, and business needs.

Cookies and Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, measure performance, and (where permitted by law and your consent) for analytics and marketing/retargeting. You can control cookies via your browser settings. Rejecting certain cookies may limit Platform features. See also “Google Analytics/Ads” below.

We are not responsible for how third-party sites use their own cookies or tracking technologies.

Links
Our Platform may link to third-party websites/services. Their privacy policies—not this one—govern your interactions with them.

Compromise of Personal Information
If we learn of a security incident that affects personal information, we will notify affected individuals and/or regulators as required by applicable law.

Your Rights
Subject to applicable law (e.g., GDPR, UK GDPR, Vietnam PDPL, and others), you may have rights to access, correct, delete, object to or restrict processing, withdraw consent, portability, and to lodge a complaint with a supervisory authority. We will respond consistent with the laws that apply to you. To exercise rights, contact info@iprpshield.com
.

If you are in California, see “California Privacy Laws” below.

Children
We do not knowingly collect personal information from children under 13 (or a higher age where required by local law). If you believe a child has provided data to us, contact info@iprpshield.com
and we will take appropriate steps to delete it.

International Transfers
IPRPShield is based in Viet Nam and may process personal information in countries outside your own. Where required by law (e.g., GDPR), we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses or another lawful basis) and implement safeguards to protect your information. For PDPL-regulated cross-border transfers, we comply with applicable notification/assessment requirements where they apply.

By using the Platform or providing information, you acknowledge such transfers as permitted by applicable law.

YouTube API Services
If you use an IPRPShield product or service that utilizes the YouTube API Services to access data necessary for the service:

Your use is also subject to YouTube’s Terms of Service (https://www.youtube.com/t/terms
) and the Google Privacy Policy (http://www.google.com/policies/privacy).

We process relevant YouTube API data to identify and act on potential infringements or misuse affecting our customers’ IP/content.

We share acquired YouTube API data with the requesting customer and, where authorized, that customer’s representatives (e.g., counsel) solely to provide the service.

We do not use YouTube API Services to serve third-party ads or unrelated third-party content.

We may place or read cookies or similar technologies (see “Cookies and Similar Technologies”) to provide the service in accordance with this Policy.

You may revoke our access to your YouTube data at any time via your Google Security Settings (https://security.google.com/settings/security/permissions) and by contacting us at info@iprpshield.com with any questions or requests.

Google Analytics and Advertising
We may use Google Analytics and/or advertising/retargeting tools (e.g., Google Ads, AdRoll) to understand usage and improve our services, and—where permitted by law and your consent—for interest-based advertising. This involves cookies and similar technologies. You can opt out via browser settings, ad settings provided by Google/AdRoll, and industry opt-out pages. Marketing emails include an unsubscribe link.

California Privacy Laws
If you are a California resident, the CCPA/CPRA may grant you rights to request disclosure or deletion of certain personal information, to opt out of sharing/sale (we do not sell personal information), and to be free from discrimination for exercising your rights. To make a request, email info@iprpshield.com
. We will take reasonable steps to verify your identity and respond within timeframes required by law.

Do Not Track. At this time, we do not respond to browser “Do Not Track” signals. We and third parties may use standard internet technologies (e.g., pixels, web beacons) as described above. See “Cookies and Similar Technologies” for opt-out information.

How to Contact Us
We make every effort to respect your privacy rights. To ask questions or exercise your rights, please contact:

IPRPShield Co., Ltd
79A, Nguyen Sy Dung Street
Sam Son Ward, Thanh Hoa
Vietnam
Email: info@iprpshield.com
Phone: +84 976 557 284